Support
Questions, bugs or ideas: write to [email protected]. Please include your device (iPhone or Mac model), the OS version, and what happened.
Common Questions
Reminders don't arrive.
Check that notifications for Stoodle are allowed (Settings › Notifications › Stoodle on iPhone; System Settings › Notifications on Mac). Reminders follow your workday, so outside your work hours, on days off and during breaks they wait.
Hands-free detection doesn't notice my desk moving.
It needs an electric standing desk. Lay the iPhone flat on the desktop (not on a stand or in your hand), keep Stoodle open, and raise or lower the desk. You can run the test again from Settings. If Motion & Fitness access is off, turn it on in Settings › Privacy & Security › Motion & Fitness.
My iPhone and Mac don't agree.
Both need to be signed in to the same Apple Account with iCloud sync on in Stoodle's Settings. Changes usually arrive within a few seconds.
Which Bluetooth desks work?
Desks with a LINAK Bluetooth controller, such as IKEA IDÅSEN; desks with a Jiecang controller and its Bluetooth handset or adapter, such as Youp, Fully Jarvis, Uplift and Desky; PairLink desks, such as UpDown Desk and Ergostol; and TiMOTION desks with built-in Bluetooth. Bluetooth desks need Stoodle Pro.
I bought Pro on another device.
Open Stoodle Pro and tap Restore. Pro is tied to your Apple Account and works on iPhone and Mac.
Is Stoodle medical advice?
No. Changing position often matters more than standing longer. If you have back, leg or circulation problems, ask a clinician what suits you.
Privacy
Stoodle has no account and sends nothing to us. See the Privacy Policy.